WE HAVE ANSWERS!
WHAT SHOULD I BRING TO TRAIN?
All you need to bring is yourself, a positive attitude, an open mind, and some loose and comfortable clothing for you to sweat in. We have water available for all of our clients, towels for sweat, and all the equipment you will ever need.
SHOULD I EAT OR DRINK BEFORE?
We recommend not eating anything too substantial in the two hours before training unless you like stomach aches. Come well hydrated.
SHOULD I BRING MY EARPHONES?
Leave the DJ work to us! We have an amazing Bose speaker that will get you moving even through your most difficult days. We discourage the use of earphones because it is difficult for coaches to communicate with you on the floor while you’re training and it’s also pretty anti-social. We suggest only using your headphones if you have an intense conditioning workout and you want to get in the zone.
WHAT’S YOUR INITIAL CONSULT ABOUT?
Our free one-hour meeting is a great opportunity to sit down with our staff and see if OPEX is the right fit for you. We’ll have you step on the inBody 570 to measure you body composition and we’ll also put you through a short workout to measure your current work capacity. Lastly, we’ll also give you a tour of our facility to see how your day-to-day experience would be.
DO YOU OFFER ANY MEMBERSHIP DISCOUNTS?
If you pay for your membership up front in full, you will save 10% off your total amount. Otherwise, the longer contract you purchase, the more discounted your monthly rate will be.
LOST YOUR STUFF?
We get it – sometimes you run out of the gym and leave something behind. Don’t worry! If we find it, we’ll be sure to leave it in the Lost & Found bucket near the cubbies. If anything is not claimed for 1 month, then we will happily donate it so someone else can use it.
WHAT IF I HAVE AN INJURY OR MEDICAL CONDITION?
Our coaches have their Master’s in Sports Medicine and are very familiar at working with clients with medical injuries or issues. During your consultation, you will cover your injury and medical history with your coach. This is extremely important to our process and informs us on how to keep you safe while still making progress. Please contact us if you have any concerns or questions!
DO YOU HAVE BATHROOMS, SHOWERS & CHANGING ROOMS?
Yes! We have two bathrooms and one dual-shower/changing room available for you to use. All we ask is that you treat it with the same respect you would your home. Shower towels are provided for all clients.
DO I HAVE TO BOOK IN AHEAD OF TIME?
If you are a new visitor, yes! If you want to visit, please schedule a visit using the “Speak with A Coach” button on our website. If you are a member, you do not have to reserve time to come into the gym. As long as we are open, the facility is open for you to use. Please note, we will be implementing a reservation system for clients once we are open again, due to COVID-19/Coronavirus.
DO YOU OFFER PRIVATE SESSIONS?
Yes! If you or your coach thinks you could benefit from additional attention, we offer our OPEX Gold option, which includes private 1-on-1 sessions as well as unlimited access to our facility and customized programming.
DO YOU RENT OUT YOUR FACILITY DURING OFF HOURS?
Yes! Anytime there isn’t regularly scheduled floor hours we can accommodate facility rentals for photoshoots, private classes etc. Prices vary depending on scale, time, and day, so shoot Brian Velez an email at firstname.lastname@example.org to discuss further.
DO YOU OFFER CORPORATE OUTREACH?
Yes, and we are willing to travel! If you want to bring OPEX South Brooklyn to life at your office, feel free to reach out to us let’s see what we can do. Prices vary depending on where your office is, how many people, and what time of day. Please send an email to Brian Velez at email@example.com to discuss further.
I’VE SIGNED A CONTRACT WITH OPEX SOUTH BROOKLYN BUT NOW I CAN’T MAKE IT!
Things happen – we understand. If you have an ongoing contract with us and can no longer attend, make sure to speak with your coach to see if we can figure something out (perhaps switching to remote coaching). If all else fails, our cancellation policy varies due to the length of your contract (which information is covered in your contract agreement).